Faq

Our database confidentially records and stores data related to previous orders of our customers in order to provide a better service at Funowls. It allows us to keep appropriate records of the products sold and also to cater to our customers according to their tastes.

No, we do not have a minimum order requirement to make purchases from Funowls.

After placing an order at Funowls, you will receive an email confirming your order with us. You will be receiving your order number along with this mail. You can also view your order number by logging into your account at Funowls and browsing through your Orders.

For making a payment at Funowls, you can use a credit/debit card or pay through Paypal. We are currently accepting Visa, Mastercard and American Express credit/debit cards.

Unfortunately, NO. We only accept payments through credit/debit cards and through Paypal. We accept credit/debit cards belonging to Visa, Mastercard and American Express.

Unfortunately, it is not possible to combine a variety of payment options together for an order.

After submitting your request, within 14 days of your purchase date, FunOwls will verify and match the lower price and the price difference will be credited to your credit card, assuming our requirements are applicable and met. The item must be currently available on www.funowls.com in the same size, style, and color.
In case you haven’t made your purchase at the time of applying for the Best Price Guarantee at Funowls, we can place the order for you at the matched price upon approval of the same.
The Price difference is applicable on the full cost of the item including any applicable taxes and charges incurred for the shipping (subtracting any promotions). At Funowls, there’s a limit of one guarantee claim of per item, per order. The price match difference amount is a minimum of 1 CAD.
We, at Funowls, reserve the right to verify another online company’s product availability, authorized dealer status, and price before issuing a price match credit to your account.

There are certain situations when We are unable to offer the Best Price Guarantee. This occurs under the following circumstances (including, but not limited to):

•Our Best Price Guarantee cannot be combined with any of our existing promotion codes. Special promotional offers such as coupon codes, rebates, gift certificates and “buy one, get one free” products are not eligible for the Best Price Guarantee.

•The difference amount for our price match is a minimum of 1 CAD.

•We do not accept other retailers’ misprinted or falsely advertised prices for our Best Price Guarantee at Funowls.

•Our purchases for resale or any other commercial purposes are not eligible for the Best Price Guarantee.

•This offer does not apply to any of the items that are advertised below our cost.

•We will not price match our range of prescription lenses or contact lenses. The price match guarantee applies only to our range of eyeglass frames and sunglasses.

•Items on any websites that are auction sites, unauthorized dealer sites and/or discount sites will not be considered for the price match. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items are also excluded from being considered for the Best Price Guarantee.

•Any Items that are not in stock, ready for shipping on other websites are excluded from consideration.

Simply let us know by sending an email to our customer service: customerservice@funowls.com and provide us with the website address of the lower-priced item. We’ll verify it according to our guidelines at place and if we find that it’s the exact same model number and color, we’ll match the price and wire the difference to your account!
*The Best Price Guarantee at Funowls is based on the following guidelines:

•Our Best Price Guarantee applies only to the designer sunglasses and eyeglasses and it is not applicable to our range of prescription or contact lenses.

•Our guarantee applies to any exact, identical model sold online by an Authorized dealer in Canada, as designated by the official distributor/manufacturer. The Colors and sizes of the models must be identical for the guarantee.

•Any item that is currently in stock and available for purchase on another website is also available in the same size, style, and color on Funowls will be considered for the Best Price Guarantee.

•The item on other websites must be available for shipping to your billing address.

•This offer is applicable only on eyeglass frames or sunglasses. Prescription lenses and contact lenses are excluded.

•We consider all the applicable shipping and other costs at other websites in order to make a proper comparison of the costs.

•The Best Price Guarantee is limited to 14 days after you have successfully placed your order on www.funowls.com

Taxes in Canada vary according to the province where you might belong to. Our taxes are charged above and beyond the existing prices of our range of products.

Yes, you can price match your sunglasses from Funowls. Have a look at our items marked with a ‘Best Price Guarantee’ and if you are able to find designer sunglasses at a lower price elsewhere, simply let us know and we will wire the difference back to your account within 14 days of placing the order at Funowls.

We have the largest range of products under our Best Price Guarantee. We promise that if you are able to find designer sunglasses and eyeglasses at a lower price elsewhere, we will match that price. As soon as you place the order with us and let us know of the lower price at another site, we will return the difference to your account within 14 days.

Yes, we use cookies in order to allow you to have a better user experience every time you visit our website.

At Funowls, we offer our customers the privilege of receiving a free shipping for their orders. Our free shipping is applicable on orders that are above $100 of purchase. It must be noted, however, customers need to have purchased items amounting to $100 or above before the taxes are applicable. Taxes are to be accounted for separately and are not included for the application of free shipping.

For shipping within the Canadian mainland, we employ the services of UPS and Canada Post.